Privacy Policy

PRIVACY STATEMENT

Our Website is a United Kingdom site and our privacy policy complies with the
General Data Protection Regulation (GDPR) (Regulation EU 2016/679).
We are committed to protecting your privacy and honouring the integrity of your
personal information. We do not sell or pass any information collected through
this website to others except as disclosed in this privacy policy.
If you have any requests concerning your personal information or any queries
with regards to these practices please contact us by email at hello@fuzzybeads.com

----


SECTION 1 – INFORMATION YOU PROVIDE TO US

When you purchase something from our website, as part of the buying and
selling process, we collect the personal information you give us such as your
name, address, date of birth, email address and telephone number.
When you purchase products online or by phone we collect information such as
your purchase details and relevant payment information. In addition, we collect
personal information from you when you correspond with us, for example if you
contact us with a query about one of the products or services. Moreover, we
collect your information when you provide your details when you visit the
Carolina Bucci boutique or contact us by telephone.
If you choose to interact with FuzzyBeads Limited via a social media platform or
other third party service, we will collect the information you have provided to us.
For more information about the “THIRD PARTY SERVICES” (please see Section
5 below).

We also collect certain information automatically about visitors to our platform,
described in the section headed “COOKIES” (please see Section 7). For more
information about the “THIRD PARTY SERVICES” (please see Section 5 below).

SECTION 2 – HOW DO WE USE YOUR INFORMATION

We will use the information we collect from you to:

  • Manage and fulfil purchase and repair orders, facilitate delivery, and to provide after-sales services;
  • Manage our accounts and records;
  • Deal with your enquiries and requests;
  • Send service related communications, including announcement and administrative messages such as order confirmation;
  • Send you marketing communications (including e-mails and social media audience matching) relating to us and other third party partners;
  • Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our platform and services secure.

We will either ask your expressed consent, or provide you with an
opportunity to say no.


How do I withdraw my consent?


If after you opt-in, you change your mind, you may withdraw your
consent for us to contact you, for the continued collection, use or
disclosure of your information, at anytime, by contacting us at hello@fuzzybeads.com or mailing us at:

FuzzyBeads
163 Derinton Road
London
SW17 8HZ


SECTION 3 – SHARING YOUR INFORMATION

We do not share personal information about you with other people or non-
affiliated companies except under the following circumstances:

  • We will disclose your personal information to third party providers forthe purpose of providing online and other payment services, handlingcredit checks and fraud prevention, and any other services required inorder for us to use your information for the purposes specified in the Section 1 “ INFORMATION YOU PROVIDE TO US” and Section 2 “HOW DO WE USE YOUR INFORMATION”. 
  • We will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
  • We will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.


SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce
platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general
Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then
Shopify stores your credit card data. It is encrypted through the Payment Card
Industry Data Security Standard (PCI-DSS). Your purchase transaction data is
stored only as long as is necessary to complete your purchase transaction. After
that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service
(https://www.shopify.com/legal/terms) or Privacy Statement
(https://www.shopify.com/legal/privacy).


SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and
disclose your information to the extent necessary to allow them to perform the
services they provide to us.
However, certain third-party service providers, such as payment gateways and
other payment transaction processors, have their own privacy policies in respect
to the information we are required to provide to them for your purchase-related
transactions.
For these providers, we recommend that you read their privacy policies so you
can understand the manner in which your personal information will be handled
by these providers.
In particular, remember that certain providers may be located in or have
facilities that are located a different jurisdiction than either you or us. So if you
elect to proceed with a transaction that involves the services of a third-party
service provider, then your information may become subject to the laws of the
jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed
by a payment gateway located in the United States, then your personal
information used in completing that transaction may be subject to disclosure
under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or
application, you are no longer governed by this Privacy Policy or our website’s
Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site.
We are not responsible for the privacy practices of other sites and encourage
you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow
industry best practices to make sure it is not inappropriately lost, misused,
accessed, disclosed, altered or destroyed.
We want you to feel confident about using our Platform, and we are committed
to protecting the personal information we collect. We limit access to personal
information about you to employees who reasonably need access to it, to
provide products or services to you or in order to do their jobs. We have
appropriate technical and organisational physical, electronic, and procedural
safeguards to protect the personal information that you provide to us against
unauthorised or unlawful processing and against accidental loss, damage or
destruction.
We keep your information for only as long as is necessary for our purposes, and
in particular to protect ourselves in the event of a legal claim.
If you provide us with your credit card information, the information is encrypted
using secure socket layer technology (SSL) and stored with a AES-256
encryption. Although no method of transmission over the Internet or electronic
storage is 100% secure, we follow all PCI-DSS requirements and implement
additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can
choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about
your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used
by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next
day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the
contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is
used to determine if the current visitor has access.

Further information about cookies, including how to see what cookies have been
set on your computer or mobile device and how to manage and delete them,
visit www.allaboutcookies.org and www.youronlinechoices.eu.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your
country of residence, or that you are the age of majority in your state or
province of residence and you have given us your consent to allow any of your
minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review
it frequently. Changes and clarifications will take effect immediately upon their
posting on the website. If we make material changes to this policy, we will notify
you here that it has been updated, so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we use and/or
disclose it.
If our store is acquired or merged with another company, your information may
be transferred to the new owners so that we may continue to sell products to
you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information
we have about you, register a complaint, or simply want more information
contact our Customer Service team at hello@fuzzybeads.comor by mail at:

FuzzyBeads
163 Derinton Rd
London
SW17 8HZ